Terms & Conditions
SEP reserves the right to make amendments to the products, technical data, product specifications, shapes, weights, dimensions and prices without prior notice. Illustrations are for guidelines and are not binding. All orders are accepted under SEP conditions of sale. The date of delivery specified by SEP is an estimate only. SEP will notify the Buyer if the Goods are unable to be delivered for reasons beyond its control.
Where a sample of a SEP product is shown to and inspected by the Buyer, the parties hereto accept that such a sample is so shown and inspected for the sole purpose of enabling the Buyer to judge for themselves the quality of SEP products. If any of the SEP samples are lost, sold or damaged the sample will be invoiced to the Buyers account. The Buyer must sign for all samples received.
All drawings, illustrations, descriptions and specifications on the SEP website, price list and other advertising material are intended to give no more than a general idea of the goods supplied by SEP and such information is not included to be and shall not be relied upon as giving a precise description of any goods nor as being representation as to any matter contained therein, nor shall any of it form any part of any contract with the buyer. All drawings, illustrations, descriptions and specifications in the SEP catalogue, price list and other advertising material are intended to give no more than a general idea of the goods supplied by SEP and such information is not included to be and shall not be relied upon as giving a precise description of any goods nor as being representation as to any matter contained therein, nor shall any of it form any part of any contract with the buyer. SEP is not responsible for misprints or errors on products, information or prices.
SEP Warranty and Returns:
All SEP products have different warranties which will be limited to the replacement of the product. The warranty shall not cover instances where the lock has failed due to external damages, i.e. vandalism, holes drilled into the lock, over voltage, corrosion resistance of the lock, etc. The warranty shall only be valid when the faulty products are returned to the Seller for inspection. SEP is not responsible for incorrect installation of all SEP products or wrong specifications made by other parties. All products returned must have a “GRN” (Goods return form and number) as well as specifying the fault. The price shall be that in the Sellers current List price, or such other prices as the parties may agree in writing. The price is exclusive of VAT and any other applicable costs. Shipping and freight costs shall be paid for by the Buyer, unless otherwise agreed in writing by the Seller. All SEP products will stay SEP property until paid for in full. No SEP locks can be mounted directly into the floor or concrete, the SEP locks are not suitable for this purpose. No SEP lock will be covered for lightning or fire damage.